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Leadership & Relational Healthcare Management
Lusaka Zambia
Healthcare organisations operate in increasingly complex environments where clinical excellence alone is no longer sufficient to achieve sustainable success. Effective healthcare leadership requires the ability to build strong relationships, foster collaboration, engage diverse stakeholders, strengthen organisational culture, and create patient-centred systems that improve health outcomes.
Relational Healthcare Management recognises that healthcare is fundamentally a human-centred enterprise built upon relationships among patients, clinicians, healthcare teams, communities, regulators, and healthcare leaders. Leaders who understand and manage these relationships effectively are better positioned to improve service quality, enhance employee engagement, reduce conflict, strengthen teamwork, and achieve organisational excellence.
This intensive three-day executive programme equips healthcare professionals with practical leadership competencies, emotional intelligence capabilities, communication skills, conflict management techniques, stakeholder engagement strategies, and organisational development tools necessary to lead effectively in modern healthcare environments.
Select date and timeEvent time zone:Africa/Johannesburg GMT+02:00